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Last Updated April 1, 2024
Client Review on Christian Financial CU
Feedback:
3 DAYS AND I HAVE NO ACCESS TO MY BALANCE, WHAT CHECKS HAVE CLEARED, I CAN'T TRANSFER FUNDS ALL BECAUSE THEY ARE TOO DARN CHEAP TO GET A REAL INTERNET CONNECTION INSTEAD OF USING UNSECURED DSL LINE (WHICH IS PROBABLY AGAINST THE LAW). AND WHEN THEY GET LOUD WITH THEIR CUSTOMERS THATS COMPLETELY MESSED UP UP. ME: "I HAVE NO ACCESS TO MY ACCOUNT AND I CAN'T RUN MY BUSINESS". IGNORANT EMPLOYEE AT ARC: "DO YOU THINK YOU ARE OUR ONLY CUSTOMER"? AVOID THIS CRAP HOLE AT ALL COSTS FOLKS. WHEN I TRIED TO EXPLAIN TO THEM HOW ACH TRANSACTIONS WORK AND WHAT THE TRANSACTION CODES STAND FOR I JUST ABOUT GOT YELLED AT. WHY? BECAUSE THEY DON'T EVEN KNOW WHAT CLEARING HOUSE CODES ARE AND MEAN. I SWEAR, ARC CREDIT UNION IS THE WORST CREDIT UNION FILLED WITH IGNORANT LAZY EMPLOYEES WHO SIT AROUND ALL DAY AND DON'T DO ANYTHING EXCEPT COLLECTING A PAYCHECK. I WISH I DIDN'T HAVE HALF OF OUR BILLS AUTO-BILLED SO I CAN LEAVE THEM IN A NEW YORK MINUTE. ONLINE BANKING BEEN DOWN FOR 4 DAYS NOW. NO BACKUP OR FAILOVER. SO MUCH FOR A COMMUNITY CHURCH BASED CREDIT UNION. WORTHLESS. WHEN I ASKED WHEN CHECK IMAGINING IS COMING THE ANSWER WAS NEVER! WHAT? RUDE RUDE PEOPLE WHO THINK YOU OWE THEM AND NOT THE OTHER WAY AROUND.
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