Evaluation Criteria for Equipment Leasing
The independent authority on credit card processors, topcreditcardprocessors.com, is a research firm dedicated to identifying and ranking the best credit card processors in the United States. Through an in-depth vendor analysis, client evaluation, and the use of our proprietary evaluation criteria, we have put together a list of the top equipment leasing services. Our analysis delves into a vendor’s business practices and compares them against industry standards to ensure that the service is quality. Often times we connect directly to the clients of a vendor and ask about their overall experience.
There are five key areas which we have identified as significant for equipment leasing services:
As with most businesses, the factor that influences whether a payment processor is high quality is whether the payment processor provides good customer service. One factor that influences the quality of customer service is whether the company provides these services 24/7. When businesses are leasing payment processing equipment, they will want the equipment repaired or replaced quickly in case the equipment becomes inoperable. Round-the-clock customer service is especially helpful if the company is open late.
The best payment processing equipment leasing programs will not only lease the equipment, but will also handle the installation and will perform regular maintenance. When the payment processing equipment fails, the company will quickly send service technicians to perform the necessary repairs.
The range of processing equipment available by the provider plays a major role in selecting the best equipment leasing service. Many businesses expand their operations over time, requiring new solutions to be integrated or solutions to be added at new locations. Our evaluators spend time understanding the various types of equipment available and the ability for the service to help their customers expand their solutions.
The quality of the equipment being provided by the equipment leasing company is important. Many companies will rent used equipment to their customers. The quality of the equipment being leased out and the processes which each company uses to inspect hardware before leasing it to their customers ensures that only functioning equipment will be sent out to their customers.
The overall quality of processing service provided by the service provider is also scrutinized. While the condition of the equipment is important, the quality of the processing service from various points of view is also important. The methods of charging payments by equipment leasing provider are compared based on the fees involved and the speed of processing payments.